Privacy Policy & Terms of Service

1. Privacy Policy

Welcome to AutoPubliX! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this privacy policy carefully. By using AutoPubliX, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for an account
• Connect your social media accounts (Facebook, Instagram, LinkedIn, Twitter)
• Create, schedule, or publish content
• Subscribe to our services
• Contact our support team

This information may include:

• Name and email address
• Profile picture
• Social media account credentials and access tokens
• Payment information (processed securely through Google Play Billing)
• Content you create and schedule
• Usage data and analytics

2.2 Automatically Collected Information

When you use our App, we automatically collect certain information about your device and usage patterns:

• Device information (model, operating system version, unique device identifiers)
• App usage statistics and analytics
• Log data (IP address, access times, app features used)
• Performance metrics and crash reports

2.3 Third-Party Social Media Data

When you connect your social media accounts, we collect:

• Profile information (name, username, profile picture)
• Posts, comments, and engagement metrics
• Follower and audience data
• Page and account insights
• Messages and conversations (for automation features)

We only access data that you explicitly authorize through OAuth authentication.

3. Android App Permissions

AutoPubliX requires the following Android permissions to function properly:

4. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, operate, and maintain the AutoPubliX app
• Content Publishing: To publish your posts, reels, and stories to connected social media platforms
• Automation: To automate responses, comments, and direct messages as configured by you
• Analytics: To provide engagement metrics, performance insights, and analytics dashboards
• Account Management: To manage your account, subscriptions, and billing
• Improvements: To understand usage patterns and improve app features
• Communication: To send you notifications, updates, and support messages
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Compliance: To comply with legal obligations and enforce our terms

5. Data Sharing and Disclosure

5.1 Third-Party Services

We share your information with the following third-party services:

• Social Media Platforms: Facebook, Instagram, LinkedIn, Twitter (to publish your content and retrieve analytics)
• Payment Processors: Google Play Billing (for subscription payments)
• Cloud Services: For secure data storage and backup
• Analytics Providers: To understand app usage and improve our services

5.2 We Do NOT Share Your Data With:

• Advertisers for targeted advertising
• Data brokers or third-party marketers
• Any party for purposes unrelated to app functionality

5.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.

6. Subscription Terms

6.1 Subscription Plans

AutoPubliX offers various subscription plans with different features and pricing tiers. Subscription details include:

• Free Plan: Basic features with limited functionality
• Premium Plans: Advanced features, increased limits, and priority support

6.2 Billing and Charges

• All subscriptions are billed through Google Play Store
• Subscription fees are charged in advance on a recurring basis (monthly or annually)
• Prices are subject to change with 30 days' notice
• Payment will be charged to your Google Play account at confirmation of purchase
• Your subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period

6.3 Auto-Renewal

Subscriptions automatically renew unless canceled. Your Google Play account will be charged for renewal within 24 hours prior to the end of the current period. You can manage your subscription and turn off auto-renewal in your Google Play account settings.

6.4 Feature Access

Certain features are only available to premium subscribers. If you downgrade or cancel your subscription, you may lose access to premium features, but your data will be retained according to our data retention policy.

7. Refund Policy

7.1 General Refund Terms

All purchases made through Google Play Store are subject to Google's refund policy. AutoPubliX processes refunds on a case-by-case basis under the following conditions:

7.2 Eligibility for Refunds

You may be eligible for a refund if:

• The app fails to deliver promised features due to technical issues on our end
• You were charged incorrectly or billed twice for the same subscription period
• You experienced significant service disruption that prevented app usage
• You request a refund within 48 hours of initial purchase (first-time subscribers only)

7.3 Non-Refundable Situations

Refunds will NOT be provided for:

• Subscription periods that have already been used or partially used
• Change of mind after the 48-hour window
• Failure to cancel auto-renewal before the next billing cycle
• Issues caused by third-party social media platform changes or restrictions
• Violation of our Terms of Service resulting in account suspension
• User error or lack of understanding of app features

7.4 Refund Process

1. Contact our support team at support@autopublix.com with your order details
2. Provide a detailed explanation of why you're requesting a refund
3. Our team will review your request within 3-5 business days
4. If approved, refunds are processed through Google Play and may take 7-10 business days to appear in your account

7.5 Google Play Store Refunds

For purchases made within the last 48 hours, you can also request a refund directly through Google Play Store. Visit the Google Play Store app, go to your subscriptions, and select "Request a refund."

8. Cancellation Policy

8.1 How to Cancel Your Subscription

You can cancel your AutoPubliX subscription at any time through:

1. Google Play Store:
   • Open the Google Play Store app
   • Tap Menu → Subscriptions
   • Select AutoPubliX
   • Tap "Cancel subscription"
2. In-App Settings:
   • Open AutoPubliX app
   • Go to Settings → Subscription
   • Tap "Manage Subscription"
   • Follow the prompts to cancel

8.2 Effective Date of Cancellation

When you cancel your subscription:

• Your subscription remains active until the end of the current billing period
• You will continue to have access to premium features until the subscription expires
• No further charges will be made after the current period ends
• You will be downgraded to the free plan automatically

8.3 Data Retention After Cancellation

After cancellation:

• Your account and data remain accessible with free plan features
• Scheduled posts and automation workflows are preserved but may have limited functionality
• Premium features become inaccessible immediately after the subscription period ends
• You can reactivate your subscription at any time to regain premium access

8.4 Account Deletion

If you wish to permanently delete your account:

1. Cancel your active subscription first (if any)
2. Contact us at support@autopublix.com with your deletion request
3. We will delete your account and associated data within 30 days
4. Some data may be retained for legal compliance and fraud prevention purposes

9. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS
• Secure Storage: Your data is stored on secure cloud servers with encryption at rest
• Access Controls: Strict access controls limit who can view your data
• OAuth Authentication: We use secure OAuth 2.0 protocols for social media connections
• No Password Storage: We never store your social media passwords; we use secure access tokens
• Regular Audits: We conduct regular security audits and updates

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Portability: Request your data in a portable format
• Restriction: Request limitation on how we process your data
• Objection: Object to certain types of data processing
• Withdraw Consent: Revoke previously granted permissions

To exercise any of these rights, please contact us at privacy@autopublix.com

10.1 Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete your data within 30 days, except for information we're required to retain for legal, accounting, or security purposes.

10.2 Third-Party Links

Our app may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10.3 Children's Privacy

AutoPubliX is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10.4 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy in the app
• Sending you an email notification (if you've provided your email)
• Displaying a prominent notice in the app

The "Last Updated" date at the top of this policy indicates when it was last revised. Your continued use of the app after changes constitutes acceptance of the updated policy.

10.5 International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10.6 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access your personal information
• Right to equal service and price

Note: We do NOT sell your personal information to third parties.

10.7 GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• Right to be informed about data collection and use
• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making