Privacy Policy

Introduction

Welcome to AutoPubliX ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered social media automation platform that helps you create, schedule, and publish content across Facebook, Instagram, X (formerly Twitter), and LinkedIn.

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. This policy applies to all users of our Service and is designed to comply with applicable privacy laws, including the General Data Protection Regulation (GDPR), UK GDPR, and California Consumer Privacy Act (CCPA), where applicable.

Data Controller Information

AutoPubliX is operated by:
Company Name: AutoPubliX
Registered Address: 3rd Floor, SAR Corporate Center, Rokadiya Hanuman Temple, B-3, near udhna darwaja, Shastri Nagar Society, Aman Nagar, Surat, Gujarat 395002

• Support Email: support@autopublix.com
• Privacy Email: privacy@autopublix.com
• Billing Email: billing@autopublix.com

For questions regarding this Privacy Policy or the processing of your personal data, please contact us at privacy@autopublix.com.

If required by applicable law, including Article 27 GDPR, AutoPubliX may appoint a representative within the European Economic Area (EEA). Representative details will be made available where required.

Information We Collect

We collect information necessary to provide and improve our services.

Account Information

• Name and email address
• Login credentials
• Account preferences and settings
• Subscription and billing status

Social Media Account Data

When you connect social media accounts, we may collect:

• Access tokens for connected accounts (Facebook, Instagram, Twitter, LinkedIn)
• Profile information from connected social media accounts
• Post content, captions, and media files you create or upload
• Scheduled content and publishing history
• Analytics and engagement metrics
• Information necessary to publish content through platform APIs

Usage & Technical Data

• IP address
• Browser type and version
• Device information
• Operating system
• Log files and diagnostics
• Platform interactions and feature usage
• Performance and error data

Payment Information

Payments are processed by Paddle or Razorpay. We do not store your complete credit card, debit card, banking, or payment account information.

We may receive limited payment-related information, such as:

• Transaction identifiers
• Payment status
• Subscription status
• Billing country

How We Use Your Information

We use your information to:

Data Sharing & Third Parties

We do not sell your personal information.
We may share information with the following categories of providers:

• Social Media Platforms: To publish content and retrieve analytics using official APIs, including Facebook, Instagram, X (Twitter), and LinkedIn.
• AI Service Providers: Such as OpenAI, for AI-generated content features.
• Cloud Infrastructure Providers: For hosting, storage, backups, monitoring, and service delivery.
• Payment Processors: Paddle, Razorpay. These providers process payments, prevent fraud, manage subscriptions, and comply with financial and tax regulations.
• Professional Advisors and Legal Authorities: Where required by law, court order, regulatory requirement, or to protect our legal rights.

All third-party service providers are contractually required to protect personal information and use it only for authorized purposes.

International Data Transfers

Your information may be processed and stored in countries outside your country of residence.
Because AutoPubliX uses global service providers, personal data may be transferred internationally.

Where required by applicable law, we implement appropriate safeguards, including:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions approved by relevant authorities
• Other lawful transfer mechanisms permitted by applicable privacy laws

Data Processing Agreements (DPA) and Subprocessors

Customers subject to GDPR or similar regulations may request a Data Processing Agreement (DPA) by contacting privacy@autopublix.com.

The DPA describes:

• Nature and purpose of processing
• Types of personal data processed
• Security obligations
• Confidentiality requirements
• International transfer safeguards

We may engage subprocessors for hosting, analytics, customer support, email delivery, payment processing, and AI-powered functionality. A current list of subprocessors may be provided upon request.

Cookies & Tracking Technologies

We use cookies and similar technologies to provide and improve our Service.

Cookie Consent

Where required by law, we obtain consent before placing non-essential cookies on your device.
Users may:

• Accept all cookies
• Reject non-essential cookies
• Customize cookie preferences

Cookie preferences may be changed at any time through available cookie settings. You may also control cookies through your browser settings, although disabling certain cookies may affect Service functionality.

Data Retention

We retain personal information only for as long as necessary to provide the Service and fulfill legal obligations.

Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Right of Access: Request a copy of your personal information.
• Right to Rectification: Correct inaccurate or incomplete information.
• Right to Erasure: Request deletion of personal information.
• Right to Restrict Processing: Request limitations on how your information is processed.
• Right to Object: Object to certain types of processing.
• Right to Data Portability: Receive your information in a portable format.
• Right to Withdraw Consent: Withdraw consent at any time.
• Right to Lodge a Complaint: File a complaint with your local data protection authority.

Security Measures

We implement reasonable administrative, technical, and organizational safeguards, including:

• SSL/TLS encryption
• Secure authentication token storage
• Access controls
• Security monitoring
• Regular software updates
• Infrastructure security measures

No transmission method or storage system can be guaranteed completely secure. Users are responsible for maintaining secure passwords and account credentials.

Social Media Platform Data

When you connect social media accounts, AutoPubliX accesses information through official APIs solely to provide requested functionality.

You may disconnect connected social media accounts at any time through account settings, which revokes future access permissions.

Each social media platform maintains its own privacy policy governing its independent handling of your information.

AI Content Generation

When you use AI-powered features, prompts and related content may be processed by third-party AI providers, including OpenAI.

AI-generated content is created based on user-provided inputs. AutoPubliX does not use customer content to train its own AI models.

You may choose not to use AI features at any time.

Marketing Communications

Where required by law, we obtain consent before sending marketing communications.
You may opt out by:

• Clicking unsubscribe links in emails
• Updating communication preferences
• Contacting privacy@autopublix.com

Where required by law, we maintain records of consent for marketing communications.

Subscriptions, Payments & Free Trial

Free trial (eligible first-time subscribers)

Eligible first-time Paddle subscribers may receive a free trial (currently up to 14 days; the exact length and eligibility are shown at checkout). During the trial you receive full access to your selected plan. Nothing is charged today — your locked checkout price is billed automatically when the trial ends unless you cancel before then. Free trials are limited to one per account.

Cancelling during a free trial

If you cancel during a free trial from your dashboard, the trial ends immediately, you are not charged, and your account returns to the Free plan. Future subscriptions start without another free trial.

After the trial

When the trial ends, your subscription renews automatically at the price shown at checkout (including any discounts locked in at signup), unless you cancelled before the trial ended. You can manage billing from Dashboard → Subscription.

Paddle (International Purchases)

Paddle is the Merchant of Record for international web subscriptions. Billing, renewals, and processor-level refunds are handled in accordance with Paddle's checkout buyer terms.

Razorpay (India / INR Purchases)

Some customers in India may pay in INR through Razorpay. Billing and approved refunds for those charges follow Razorpay and applicable law.

Rewards & Points

AutoPubliX may offer a rewards program that lets you earn points for eligible actions (such as registration, onboarding, referrals, and subscriptions) and apply them as discounts on qualifying subscription payments processed through Paddle. Points are promotional credits only — they have no cash value and cannot be exchanged for money or transferred to another account.

Redeeming points

• Only your available balance can be used at checkout; pending points must unlock first (for example, after your first paid charge succeeds or when a referred friend completes a milestone).
• Redemption limits, conversion rates, and eligibility rules are shown in your account and on our Rewards pages and may change from time to time.
• When points are applied to a payment, they are deducted from your rewards balance at checkout.

Refunds, cancellations & used points

Points that have been applied to a subscription payment are not refundable, even if you cancel your plan or receive a refund for that subscription (including if you cancel during a free trial before your first paid charge).

• The discount value from redeemed points is not paid back to you in cash when a subscription is refunded.
• Points already used at checkout are not restored to your rewards wallet after cancellation, refund, chargeback, or reversal of a payment.
• Pending points tied to a subscription or referral may be forfeited or clawed back if the related subscription is cancelled or refunded before the first paid charge succeeds (including during a free trial).

Unused points

Points that remain in your available balance (and were not applied to a refunded transaction) generally stay in your account until you redeem them on an eligible purchase, subject to program rules. We may modify, suspend, or end the rewards program with reasonable notice where required.

Questions about rewards or billing: billing@autopublix.com.

Children's Privacy

Our Service is not intended for individuals under the age of 13, or a higher minimum age where required by local law.

We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected, we will take appropriate steps to remove such information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Changes become effective upon publication of the updated version unless otherwise required by law.

For significant changes, we may provide additional notice, including email notifications where appropriate. The "Last Updated" date at the top of this policy indicates when revisions were last made.

Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, contact us:

• Support: support@autopublix.com
• Privacy: privacy@autopublix.com
• Billing: billing@autopublix.com
• Company: AutoPubliX
• Address: 3rd Floor, SAR Corporate Center, Rokadiya Hanuman Temple, B-3, near udhna darwaja, Shastri Nagar Society, Aman Nagar, Surat, Gujarat 395002