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Privacy Policy

Learn how AutoPubliX collects, uses, and protects your personal information when you use our AI-powered social media automation platform.

Privacy Policy

Last updated: June 15, 2026

Introduction

Welcome to AutoPubliX ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered social media automation platform that helps you create, schedule, and publish content across Facebook, Instagram, X (formerly Twitter), and LinkedIn.

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. This policy applies to all users of our Service and is designed to comply with applicable privacy laws, including the General Data Protection Regulation (GDPR), UK GDPR, and California Consumer Privacy Act (CCPA), where applicable.

Data Controller Information

AutoPubliX is operated by:
Company Name: AutoPubliX
Registered Address: 3rd Floor, SAR Corporate Center, Rokadiya Hanuman Temple, B-3, near udhna darwaja, Shastri Nagar Society, Aman Nagar, Surat, Gujarat 395002

For questions regarding this Privacy Policy or the processing of your personal data, please contact us at privacy@autopublix.com.

If required by applicable law, including Article 27 GDPR, AutoPubliX may appoint a representative within the European Economic Area (EEA). Representative details will be made available where required.

Information We Collect

We collect information necessary to provide and improve our services.

Account Information

  • Name and email address
  • Login credentials
  • Account preferences and settings
  • Subscription and billing status

Social Media Account Data

When you connect social media accounts, we may collect:

  • Access tokens for connected accounts (Facebook, Instagram, Twitter, LinkedIn)
  • Profile information from connected social media accounts
  • Post content, captions, and media files you create or upload
  • Scheduled content and publishing history
  • Analytics and engagement metrics
  • Information necessary to publish content through platform APIs

Usage & Technical Data

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Log files and diagnostics
  • Platform interactions and feature usage
  • Performance and error data

Payment Information

Payments are processed by Paddle or Razorpay. We do not store your complete credit card, debit card, banking, or payment account information.

We may receive limited payment-related information, such as:

  • Transaction identifiers
  • Payment status
  • Subscription status
  • Billing country

How We Use Your Information

We use your information to:

Social Media Automation: Connect your social media accounts and publish content on your behalf.
Post Scheduling: Schedule and automatically publish content at times selected by you.
AI Content Generation: Generate captions, hashtags, content ideas, and suggestions through AI providers such as OpenAI when you use AI-powered features.
Analytics & Insights: Provide reporting, analytics, and engagement metrics for your content.
Account Management: Create and manage user accounts, authenticate users, and provide customer support.
Security: Protect accounts, prevent fraud, investigate abuse, and maintain platform security.
Service Improvement: Analyze platform usage and improve existing features or develop new functionality.
Legal Compliance: Comply with applicable laws, regulations, legal processes, and governmental requests.

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data under one or more of the following legal bases:

  • Performance of a contract
  • Legitimate interests
  • Consent
  • Compliance with legal obligations

You may withdraw consent at any time where processing is based on consent.

Data Sharing & Third Parties

We do not sell your personal information.
We may share information with the following categories of providers:

  • Social Media Platforms: To publish content and retrieve analytics using official APIs, including Facebook, Instagram, X (Twitter), and LinkedIn.
  • AI Service Providers: Such as OpenAI, for AI-generated content features.
  • Cloud Infrastructure Providers: For hosting, storage, backups, monitoring, and service delivery.
  • Payment Processors: Paddle, Razorpay. These providers process payments, prevent fraud, manage subscriptions, and comply with financial and tax regulations.
  • Professional Advisors and Legal Authorities: Where required by law, court order, regulatory requirement, or to protect our legal rights.

All third-party service providers are contractually required to protect personal information and use it only for authorized purposes.

International Data Transfers

Your information may be processed and stored in countries outside your country of residence.
Because AutoPubliX uses global service providers, personal data may be transferred internationally.

Where required by applicable law, we implement appropriate safeguards, including:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions approved by relevant authorities
  • Other lawful transfer mechanisms permitted by applicable privacy laws

Data Processing Agreements (DPA) and Subprocessors

Customers subject to GDPR or similar regulations may request a Data Processing Agreement (DPA) by contacting privacy@autopublix.com.

The DPA describes:

  • Nature and purpose of processing
  • Types of personal data processed
  • Security obligations
  • Confidentiality requirements
  • International transfer safeguards

We may engage subprocessors for hosting, analytics, customer support, email delivery, payment processing, and AI-powered functionality. A current list of subprocessors may be provided upon request.

Cookies & Tracking Technologies

We use cookies and similar technologies to provide and improve our Service.

Essential Cookies: Required for authentication, security, and platform operation.
Functional Cookies: Remember settings and user preferences.
Analytics Cookies: Help us understand platform usage and improve performance.

Cookie Consent

Where required by law, we obtain consent before placing non-essential cookies on your device.
Users may:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize cookie preferences

Cookie preferences may be changed at any time through available cookie settings. You may also control cookies through your browser settings, although disabling certain cookies may affect Service functionality.

Data Retention

We retain personal information only for as long as necessary to provide the Service and fulfill legal obligations.

Active Accounts: Account information and content remain available while your account is active.
Deleted Accounts: Upon account deletion, personal information will generally be deleted within 30 days unless retention is required by law, fraud prevention obligations, dispute resolution requirements, or legitimate business needs.
Aggregated Data: Anonymous or aggregated information may be retained indefinitely because it cannot reasonably identify individuals.

Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Right of Access: Request a copy of your personal information.
  • Right to Rectification: Correct inaccurate or incomplete information.
  • Right to Erasure: Request deletion of personal information.
  • Right to Restrict Processing: Request limitations on how your information is processed.
  • Right to Object: Object to certain types of processing.
  • Right to Data Portability: Receive your information in a portable format.
  • Right to Withdraw Consent: Withdraw consent at any time.
  • Right to Lodge a Complaint: File a complaint with your local data protection authority.

How to Exercise Your Rights

You may submit privacy requests by contacting:
Privacy Email: privacy@autopublix.com
Support Email: support@autopublix.com

To protect users and prevent unauthorized access, we may require identity verification before fulfilling requests. We will respond within applicable legal timeframes.

Security Measures

We implement reasonable administrative, technical, and organizational safeguards, including:

  • SSL/TLS encryption
  • Secure authentication token storage
  • Access controls
  • Security monitoring
  • Regular software updates
  • Infrastructure security measures

No transmission method or storage system can be guaranteed completely secure. Users are responsible for maintaining secure passwords and account credentials.

Social Media Platform Data

When you connect social media accounts, AutoPubliX accesses information through official APIs solely to provide requested functionality.

You may disconnect connected social media accounts at any time through account settings, which revokes future access permissions.

Each social media platform maintains its own privacy policy governing its independent handling of your information.

AI Content Generation

When you use AI-powered features, prompts and related content may be processed by third-party AI providers, including OpenAI.

AI-generated content is created based on user-provided inputs. AutoPubliX does not use customer content to train its own AI models.

You may choose not to use AI features at any time.

Marketing Communications

Where required by law, we obtain consent before sending marketing communications.
You may opt out by:

Where required by law, we maintain records of consent for marketing communications.

Subscriptions, Payments & Refunds

Paddle (International Purchases)

Paddle is the Merchant of Record for all international transactions. If you purchased a subscription via Paddle, you can request a full refund within 14 days of your purchase.

Refunds are processed in accordance with Paddle’s Refund Policy.

Razorpay (India / INR Purchases)

Customers purchasing through Razorpay may request a refund within 14 days of purchase.
Approved refunds are returned to the original payment method.

Refund Policy

AutoPubliX provides a 14-day money-back guarantee on subscription purchases.

Refund requests should be sent to:
support@autopublix.com
billing@autopublix.com

Children's Privacy

Our Service is not intended for individuals under the age of 13, or a higher minimum age where required by local law.

We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected, we will take appropriate steps to remove such information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Changes become effective upon publication of the updated version unless otherwise required by law.

For significant changes, we may provide additional notice, including email notifications where appropriate. The "Last Updated" date at the top of this policy indicates when revisions were last made.

Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, contact us: